Shipping Policy

Thank you for shopping at BROZG. We are committed to delivering your order accurately, in good condition, and always on time.

  1. Order Processing

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

In case of high order volume or unforeseen delays (such as extreme weather or logistics issues), order processing may take longer. If there will be a significant delay, we will contact you via email at BROZG.

  1. Shipping Rates & Estimates

Shipping charges for your order will be calculated and displayed at checkout. We offer several shipping options, including:

  • Standard Shipping (5–7 business days)
  • Expedited Shipping (2–3 business days)
  • Overnight Shipping (1 business day)

Please note that shipping times are estimates and may vary depending on the destination and carrier operations.

  1. Shipping Locations

Currently, we ship to addresses within:

  • The United States
  • Canada
  • Select international destinations

If your location is not available during checkout, please contact us at BROZG for assistance.

  1. Order Tracking

Once your order is shipped, you will receive a tracking number via email. You can track your package on the carrier’s website or directly through your order status page on brozg.com.

  1. Customs, Duties, and Taxes

BROZG is not responsible for any customs and taxes applied to your international shipment. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

  1. Lost, Stolen, or Damaged Packages

If your order arrives damaged or is lost in transit, please contact us immediately at BROZG. We will work with the shipping carrier to resolve the issue as quickly as possible.

  1. Shipping Policy Changes

We reserve the right to update or modify this Shipping Policy at any time without prior notice. Please review this page periodically for changes.

Contact Us

If you have any questions or concerns about our shipping policies, please contact us at:

BROZG